Our print specialists are able to work with a variety of file formats, print media and finishing requirements to meet your projects unique needs. To get the best possible result from your print product, please keep the guidelines provided here in mind:

Supported file types

    • Adobe InDesign CS
    • Adobe Illustrator CS
    • Quark Xpress 6.1
    • Print-ready PDF files*

Please note that we cannot edit all PDF files. If your job requires screen printing, die-cutting or editing, we may require native files.


  • If possible, create your file at 100%. If not, clearly mark scale and trim dimensions outside of the trim area.
  • Include a minimum 1/8" bleed.

Graphic Elements

  • Images should be a minimum of 120ppi at final size, unless size becomes prohibitive. Read more on Image Resolution for Large Format Printing.
  • Set type in InDesign or Illustrator, not Photoshop.
  • Link (DON'T EMBED) images in InDesign or Illustrator, and supply the links.
  • Supply your fonts, or convert fonts to outlines. Keep in mind we can't edit text that has been converted to outlines.
  • Embed your working colour profile in your files.
  • Specify critical colours as Pantone swatches from the Pantone Solid Coated swatch book within your application.


Gradients are smooth blends from one colour to another. They can add depth and visual interest to a design. Producing smooth gradients without noticeable abrupt changes in colour (sometimes referred to as 'stepping' or 'banding') can sometimes be difficult, depending on several factors:

  • The amount of colour shift vs. the length of the gradient
  • The output device and media type
  • Other elements in the file (transparency, blending, ect.)
  • For producing gradients in Illustrator, see Adobe's help document here. In general, gradients created in Photoshop are more reliable, but can increase your file sizes significantly.

Screen Printing

Process colour screenprinting has its own unique challenges. Follow the tips below for the best results:

  • Keep type larger than 7pt, 9pt for reverse and fine serif typefaces.
  • Make sure grey and black elements are coloured with Black only.
  • When creating areas of flat colour, try to have one channel at either 100% or 0%.
  • Areas of colour that are made up of tints of all four channels could possibly show a pattern